Part of 1. 1. Questions to the Cabinet Secretary for Communities and Children – in the Senedd at 1:53 pm on 16 November 2016.
Cabinet Secretary, I heard your response to Bethan Jenkins earlier. When I raised this with the leader of the house recently, I was assured that you as Cabinet Secretary would look at this issue. With just one week to go, Rent Smart Wales appears to be, I would say, in chaos. It seems there are not sufficient staff to take calls. Some people are unable to make payments online and staff are completely overwhelmed by demand. This isn’t good enough, but do you think that it is right to bring forward legislation if you’ve not got sufficient resource to attach to it?