Part of 1. 1. Questions to the Cabinet Secretary for Economy and Infrastructure – in the Senedd at 2:07 pm on 7 December 2016.
Can I say to the Member that I am most sympathetic to what he is going through and what his communities are going through at the moment? In my constituency of Clwyd South, I have just one bank remaining—just one bank. That’s a Barclays bank. So, I’ve been through, over the past five years, repeated so-called consultations, which always conclude with the closure of a bank. I think it’s absolutely essential that the Griggs review recommendations are implemented in full and that we move away from artificial consultations and to meaningful ones that could result in the retention of banking services.
Insofar as what we as a Welsh Government, in addition to pressing for implementation of the recommendations of the Griggs review, can do, I think we need to make sure that post offices continue to provide banking facilities. At the moment, I believe something in the region of 95 per cent of customers can access their banking facilities through post offices, so it’s vitally important that we support that network as well. I think it’s absolutely imperative that NatWest listens not just to you but to, I’m sure, the people you will take to the bank, particularly business customers, because business customers often find it difficult to access the full range of services available from the post office that they expect to be able to access within their local branch. I’d be happy to meet with the Member to discuss any additional assistance that I could possibly give, but, again, the Member has my sympathy in this area and I would very much like to work with him to find solutions for the three communities affected by the NatWest decision.