Part of the debate – in the Senedd at 2:18 pm on 10 January 2017.
No. I think, when looking at this, we need to think sensibly about where we are in Wales, and the comparison with England, which has been made. It is, of course, for the Red Cross to stand up for their own commentary on the system in England—they haven’t made the same commentary on the system here in Wales, and there are differences. There are seven different hospital trusts in England that have reached the highest level of alert—and they run a different system, so the pressures are different. Part of the challenge is the use of language and what we’re really and honestly describing. At the start of yesterday, the statement made by the Royal College of Emergency Medicine in Wales was then amended, because they referred to some of the English terminology, so there’s a real danger of not being accurate with our language, and not accurately reflecting the position that we’re in. And objectively speaking, we’re in a better position with less pressure in the system this week than last week. There are real highs, as everyone knows, in winter—real peaks on individual days and, at certain points in the year, peaks that sustain over periods of weeks or months. Our challenge always is: how do we sustainably and resiliently deal with that, to make sure that patient outcomes are not compromised and to make sure that patient care and the experience of care is as good as possible, and that the system does not fall over? You will recall that, when I attended the health and social care committee, in the winter pressures inquiry, I indicated that we’re in a better position than the last two winters: our plans were in a better place, we had learned from the previous two winters, but that did not mean there would be complacency because there will be difficult days. And you and I should be extremely thankful that we’re not members of front-line staff dealing with those pressures on the ground level.
But, that does not mean that where we are now is a crisis, because if you look at the objective levels of escalation in each of our hospitals, it simply does not amount to a crisis. We have a number of hospitals at level 4, but actually the majority are at level 3 or below, and that simply doesn’t reflect the emergency care system being in crisis. There is a need for all of us to have real care in the language that we use, because you were right, in the opening, where you talked about demoralising staff by describing the system in a way that is simply not accurate. I want to see staff supported in doing what is incredibly difficult throughout the whole year, but especially during winter.
There will be no complacency here. And one of the reasons we are in a different position to England is we haven’t seen the cuts made to social care that they have in England. That artificial measure has meant that the system as a whole isn’t working. We try to see the health and social care system as a coherent whole. We will undoubtedly have more learning to take from this winter, and if there is a real crisis, I will happily acknowledge it. I do not accept that where we are now is a crisis, but I do accept that there’s very real pressure and there will always be more for us to learn to do more to support our staff and to be better, not just for the health service, but the patients and the people who it serves.