Part of 3. 2. Questions to the Cabinet Secretary for Health, Well-being and Sport – in the Senedd at 2:53 pm on 25 January 2017.
Thank you for the question. I’m aware that there were in two occasions, one in August and one in December, when there was no GP available for a limited period of time for part of the night. What actually happened to make sure that the health board could provide a proper service was that there were other health professionals, and there was call-on support from neighbouring health boards, too. The challenge is across the country, in varying degrees. For example, Cwm Taf health board have been much more stable and secure, and they’ve got greater GP numbers going into their service. Cardiff and Vale held another recruitment day in the middle of this month, and they’re hoping that there will be more GPs coming into the service. It is something about how we make the whole model more sustainable as well. It isn’t just a GP out-of-hours service. It is about how we understand all of the needs. For example, 7 per cent of the calls over the last month have been on dental issues—and that’s something I’ve got particular sympathy for right now—but we do need to see the whole range of professionals covering and doing that. That should make it more attractive for GPs to undertake their part of the service.
In many ways, it’s a similar issue to the earlier questions and discussions we had on the wider primary care team. We need a wider team within out-of-hours to make sure the GP’s part of the role is both interesting and attractive for GPs to undertake it, so that they provide the right care and make the right decisions that only they can make as part of the out-of-hours service. But it’s definitely something that is on my radar, and I expect to see further improvements over the rest of the year.