Part of 1. 1. Questions to the First Minister – in the Senedd at 2:12 pm on 7 February 2017.
Well, it’s a matter for the operators, of course, to ensure they comply with the law. I’ve seen staff, certainly in my own station in Bridgend, very competently assist people who need assistance, and certainly I’ve heard nothing but praise about the staff there. With regard to bus services, it’s patchy. I do remember some years ago the council in Bridgend installing raised kerbs at every bus stop only for the bus company to introduce buses that didn’t lower. They were, effectively, coaches with a seat that could be lowered onto the ground—quite often that seat didn’t work. That’s a fine example of a transport company not thinking about the needs of its customers. But, certainly, it’s hugely important that transport companies comply with the law as it stands in order to make sure that access is there for all.