I thank you for recognising the success of the app, both in terms of how user-friendly it is but also its usefulness to people seeking to access unscheduled care in particular. This isn’t a particular issue about the cost in developing the app from now, and actually spreading it out; it’s actually about understanding enough time and enough evidence about the value of it. And, actually, it’s been really helpful to have one health board leading in its application.

It’s fair to say there was some anxiety within the service about whether this would prove to be an innovation that would be helpful, or whether it would provide more questions than answers. And, in fact, when I was in Ysbyty Gwynedd on Monday, making a positive announcement on investment in a new accident and emergency department, staff themselves commented they’d actually found the app helpful, and people attending had found it helpful as well. So, it’s been a positive start, but I think, once we have more data on its use and its usefulness, then we will of course look at how we can take that learning forward for the rest of our system—not just in north Wales, but across the rest of NHS Wales as well.