Part of 2. 2. Questions to the Cabinet Secretary for Health, Well-being and Sport – in the Senedd at 2:43 pm on 29 March 2017.
I have no difficulty at all in looking at other parts of UK nations to understand where there is better practice for us to adopt or to adapt. In areas of HR management, we always look at where best practice exists so that staff do feel properly supported. I recognise the comments that you made about the financial position of the health service—about the very real challenges that exists, with health inflation always running at a higher rate than other services too.
The reason why our ambulance rates have improved and why I think, in the next figures to come out, we can expect to see improvement in our figures here in Wales is largely because the working environment has improved and because staff do feel better supported now. I won’t pretend that everything is perfect—far from it—but I do expect to see a continuing effort to see the partnership approach, which we value here in Wales, deliver improvement, not just in terms of our industrial relationships, but actually in our abilities to support people to get into work at an earlier stage because I think that the great majority of our staff want to be in work and want to be providing care directly for the communities that they live in and that they serve. So, I don’t think there’s any disagreement about the policy direction; it’s simply about our ability to deliver that improvement.