Part of 2. 2. Questions to the Cabinet Secretary for Health, Well-being and Sport – in the Senedd at 3:01 pm on 29 March 2017.
I recognise the challenge, and, of course, it’s not just older people who occasionally have difficulties accessing primary care. The great majority of people don’t, but, if you’re in an area where it is a challenge, it doesn’t really help you that you get told that, somewhere else in Wales, access is much easier. On the specifics of the older person’s commissioner’s report, I’ve already written to health boards highlighting the recommendations and indicating that I expect them to respond to them. Because, in the new ways of working that are being developed, there is always a need for professionals running and delivering the service to discuss those with their patients, so they understand what they can expect and about how to make best use of any change in the system. Because I do recognise this is an area where improvement is needed, and that’s part of our conversations with the BMA through GPC Wales.