Part of 1. 1. Questions to the Cabinet Secretary for Economy and Infrastructure – in the Senedd at 2:01 pm on 17 May 2017.
I thank the Minister for that and I acknowledge the role that she’s played in rolling out this programme and improving the accessibility to broadband throughout Mid and West Wales, but she will be aware that we’ve still got quite a way to go. I spend quite a lot of time in the car traversing the region and we go in and out of signal so it’s very, very difficult to do any business by e-mail for any great length of time, and I still have constituents who complain that they’re being messed about by the providers who are installing the service—like one from Llansadwrn in Carmarthenshire, who writes to say that he’s had his date of installation of superfast broadband revised back. The first installation date was summer 2016, then revised to March 2017, then to July 2017. Another one, who says that it’s always ‘two months away’ whenever she’s given the date and then that’s revised to a further two months away. So, I wonder if the Minister can give any hope to my constituents who are writing to me in these terms that there will be some significant further improvement soon.