Part of 3. 3. Topical Questions – in the Senedd at 3:26 pm on 17 May 2017.
I also welcome the Cabinet Secretary back to her place in this Assembly and hope that her health will continue to improve.
The Cabinet Secretary, I am sure, will share my disappointment that some farmers, as Paul Davies has just pointed out, have been waiting 18 months for their payments, given that by this time of the year many farmers experience cash flow difficulties at the end of the winter, and that we must certainly try to ensure that what are described as annual payments are just that and not payments made every 18 months in future. I appreciate that no administrative scheme is going to be perfect and foolproof but we should certainly do our best to ensure that what is described as an annual payment should be just that. When farmers ring the customer contact centre, they are given no idea about when their payments might be made. I wonder whether there might be some improvements made in the information that can be given to them, even if it’s only of an approximate nature through that, because it is a worrying time for many farmers—how they pay their bills and they’re beginning their business plans for the remaining part of the year.
The third point I’d like to make is that—unrelated to the previous point—some farmers have recently received letters in error from Rural Payments Wales with regard to Glastir non-completion of capital works, when, in fact, the work has been completed. Can you confirm that Rural Payments Wales will contact them directly as quickly as possible to confirm that the letter was sent in error?