<p>Patients’ Voices </p>

1. 1. Questions to the First Minister – in the Senedd on 18 July 2017.

Alert me about debates like this

Photo of Llyr Gruffydd Llyr Gruffydd Plaid Cymru

(Translated)

6. Will the First Minister make a statement on the importance of patients’ voices in the provision and development of health services? OAQ(5)0743(FM)[W]

Photo of Carwyn Jones Carwyn Jones Labour 2:02, 18 July 2017

(Translated)

It is key that the voice of citizens is continually heard when developing and providing high-quality health and social care services.

Photo of Llyr Gruffydd Llyr Gruffydd Plaid Cymru

(Translated)

Well, yes, it is, and your Government is currently consulting on scrapping statutory community health councils. I see this as a retrograde step and a dangerous step, particularly for us in north Wales, because we need a strong, independent voice that is locally based, and that can challenge the health boards and challenge the Government when needs be. The health council in north Wales has made over 500 ward visits in the last year, which is some 500 more than Healthcare Inspectorate Wales have done in north Wales. We need to broaden the role of the health council, not centralise it into an ambiguous national body. Now, the new model that has been mentioned in your consultation is based on the Scottish health council, which has been recently described as a ‘toothless hamster’. Do you agree that going down that route in Wales would be a major mistake?

Photo of Carwyn Jones Carwyn Jones Labour 2:03, 18 July 2017

(Translated)

Well, we know that a number of people have argued that we need a new model in order to ensure effective representation of citizens in health and social care. This isn’t anything that will weaken the voice of the citizen. Of course, we wish to hear people’s views on the schemes and plans that we have for a new, independent body and, of course, we would be very happy to hear what Members and members of the public have to say in order to ensure that this is something that will strengthen patients’ voice.

Photo of Rhianon Passmore Rhianon Passmore Labour

First Minister, will you join with me in welcoming the construction of a new state-of-the-art £350 million hospital in Cwmbran, named the Grange University Hospital? It will help to modernise health services across Gwent for my constituents also in Islwyn. Judith Paget, chief executive of Aneurin Bevan university health board said, and I quote,

‘We have received fantastic support from local people living in the Health Board area as they understand the benefits this hospital…will bring.’

First Minister, isn’t this the Welsh Labour Government and the Welsh national health service in synergy, working together, listening to patients in the provision and development of health services? How can we continue this good practice in the interests of our people, who know that the NHS is safest in Welsh Labour hands?

Photo of Carwyn Jones Carwyn Jones Labour 2:04, 18 July 2017

The Conservative benches didn’t welcome that statement. They were complaining about it. I sense the Member’s enthusiasm, which is great, but not as great as that of the Member for Torfaen, whose enthusiasm is there for all to see within the Chamber itself. But this shows, of course, that we are investing in modern health facilities for our people, and this is a great example of that happening under a Welsh Labour Government.

Photo of Mark Isherwood Mark Isherwood Conservative 2:05, 18 July 2017

Getting back to the original question, the Vale of Clwyd Trades Union Council, in responding to the 29 June Welsh Government White Paper, quality and governance of health care in Wales, proposing the abolition of community health councils, said that because of its make-up, the North Wales Community Health Council is the ideal body to be our patients’ voice and watchdog. How do you respond to that statement and to the response by the North Wales Community Health Council that the proposals would see the end of long-standing arrangements set up to place power in the hands of local people to monitor how their NHS services are working, and, for example, the proposed new citizen voice body would not have legal rights to hold health organisations to account for the way in which they deliver their services?

Photo of Carwyn Jones Carwyn Jones Labour

Well, we’ll examine that response, along with many others, and that will inform the final decision that we take. The fact that something has been in place for many years doesn’t necessarily mean it should continue in the future, but we look forward to the results of the responses that we get through the consultation.

Whoops! There was an error.
Whoops \ Exception \ ErrorException (E_CORE_WARNING)
Module 'xapian' already loaded Whoops\Exception\ErrorException thrown with message "Module 'xapian' already loaded" Stacktrace: #2 Whoops\Exception\ErrorException in Unknown:0 #1 Whoops\Run:handleError in /data/vhost/matthew.theyworkforyou.dev.mysociety.org/theyworkforyou/vendor/filp/whoops/src/Whoops/Run.php:433 #0 Whoops\Run:handleShutdown in [internal]:0
Stack frames (3)
2
Whoops\Exception\ErrorException
Unknown0
1
Whoops\Run handleError
/vendor/filp/whoops/src/Whoops/Run.php433
0
Whoops\Run handleShutdown
[internal]0
Unknown
/data/vhost/matthew.theyworkforyou.dev.mysociety.org/theyworkforyou/vendor/filp/whoops/src/Whoops/Run.php
    /**
     * Special case to deal with Fatal errors and the like.
     */
    public function handleShutdown()
    {
        // If we reached this step, we are in shutdown handler.
        // An exception thrown in a shutdown handler will not be propagated
        // to the exception handler. Pass that information along.
        $this->canThrowExceptions = false;
 
        $error = $this->system->getLastError();
        if ($error && Misc::isLevelFatal($error['type'])) {
            // If there was a fatal error,
            // it was not handled in handleError yet.
            $this->allowQuit = false;
            $this->handleError(
                $error['type'],
                $error['message'],
                $error['file'],
                $error['line']
            );
        }
    }
 
    /**
     * In certain scenarios, like in shutdown handler, we can not throw exceptions
     * @var bool
     */
    private $canThrowExceptions = true;
 
    /**
     * Echo something to the browser
     * @param  string $output
     * @return $this
     */
    private function writeToOutputNow($output)
    {
        if ($this->sendHttpCode() && \Whoops\Util\Misc::canSendHeaders()) {
            $this->system->setHttpResponseCode(
                $this->sendHttpCode()
[internal]

Environment & details:

Key Value
type senedd
id 2017-07-18.1.24869
s representations NOT taxation speaker:11170 speaker:26141 speaker:26246 speaker:26246 speaker:24899 speaker:26246 speaker:26246 speaker:26246 speaker:26246 speaker:26177 speaker:26177 speaker:26177 speaker:26177 speaker:26177 speaker:26177 speaker:26177 speaker:26204 speaker:26204
empty
empty
empty
empty
Key Value
PATH /usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin
PHPRC /etc/php/7.0/fcgi
PWD /data/vhost/matthew.theyworkforyou.dev.mysociety.org/theyworkforyou/www/docs/fcgi
PHP_FCGI_CHILDREN 0
ORIG_SCRIPT_NAME /fcgi/php-basic-dev
ORIG_PATH_TRANSLATED /data/vhost/matthew.theyworkforyou.dev.mysociety.org/docs/section.php
ORIG_PATH_INFO /senedd/
ORIG_SCRIPT_FILENAME /data/vhost/matthew.theyworkforyou.dev.mysociety.org/docs/fcgi/php-basic-dev
CONTENT_LENGTH 0
SCRIPT_NAME /senedd/
REQUEST_URI /senedd/?id=2017-07-18.1.24869&s=representations+NOT+taxation+speaker%3A11170+speaker%3A26141+speaker%3A26246+speaker%3A26246+speaker%3A24899+speaker%3A26246+speaker%3A26246+speaker%3A26246+speaker%3A26246+speaker%3A26177+speaker%3A26177+speaker%3A26177+speaker%3A26177+speaker%3A26177+speaker%3A26177+speaker%3A26177+speaker%3A26204+speaker%3A26204
QUERY_STRING type=senedd&id=2017-07-18.1.24869&s=representations+NOT+taxation+speaker%3A11170+speaker%3A26141+speaker%3A26246+speaker%3A26246+speaker%3A24899+speaker%3A26246+speaker%3A26246+speaker%3A26246+speaker%3A26246+speaker%3A26177+speaker%3A26177+speaker%3A26177+speaker%3A26177+speaker%3A26177+speaker%3A26177+speaker%3A26177+speaker%3A26204+speaker%3A26204
REQUEST_METHOD GET
SERVER_PROTOCOL HTTP/1.0
GATEWAY_INTERFACE CGI/1.1
REDIRECT_QUERY_STRING type=senedd&id=2017-07-18.1.24869&s=representations+NOT+taxation+speaker%3A11170+speaker%3A26141+speaker%3A26246+speaker%3A26246+speaker%3A24899+speaker%3A26246+speaker%3A26246+speaker%3A26246+speaker%3A26246+speaker%3A26177+speaker%3A26177+speaker%3A26177+speaker%3A26177+speaker%3A26177+speaker%3A26177+speaker%3A26177+speaker%3A26204+speaker%3A26204
REDIRECT_URL /senedd/
REMOTE_PORT 44570
SCRIPT_FILENAME /data/vhost/matthew.theyworkforyou.dev.mysociety.org/docs/section.php
SERVER_ADMIN webmaster@theyworkforyou.dev.mysociety.org
CONTEXT_DOCUMENT_ROOT /data/vhost/matthew.theyworkforyou.dev.mysociety.org/docs
CONTEXT_PREFIX
REQUEST_SCHEME http
DOCUMENT_ROOT /data/vhost/matthew.theyworkforyou.dev.mysociety.org/docs
REMOTE_ADDR 3.138.37.152
SERVER_PORT 80
SERVER_ADDR 46.235.230.113
SERVER_NAME matthew.theyworkforyou.dev.mysociety.org
SERVER_SOFTWARE Apache
SERVER_SIGNATURE
HTTP_ACCEPT_ENCODING gzip, br, zstd, deflate
HTTP_USER_AGENT Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_ACCEPT */*
HTTP_CONNECTION close
HTTP_X_FORWARDED_PROTO https
HTTP_X_REAL_IP 3.138.37.152
HTTP_HOST matthew.theyworkforyou.dev.mysociety.org
SCRIPT_URI http://matthew.theyworkforyou.dev.mysociety.org/senedd/
SCRIPT_URL /senedd/
REDIRECT_STATUS 200
REDIRECT_HANDLER application/x-httpd-fastphp
REDIRECT_SCRIPT_URI http://matthew.theyworkforyou.dev.mysociety.org/senedd/
REDIRECT_SCRIPT_URL /senedd/
FCGI_ROLE RESPONDER
PHP_SELF /senedd/
REQUEST_TIME_FLOAT 1731771767.3128
REQUEST_TIME 1731771767
empty
0. Whoops\Handler\PrettyPageHandler