Part of 3. 2. Questions to the Cabinet Secretary for Health, Well-being and Sport – in the Senedd at 2:39 pm on 19 July 2017.
There is a serious point in the question that the Member asks about our ability to change and reform public services by choice, and understanding the choice we’ll be making in delivering a different service. There are arguments that we want the service to be broken before we fix it. And I accept that there are significant cultural challenges within every public service, including the health service. So, part of our challenge is, as you correctly identified, looking at where that experience exists. We have work ongoing, and I am certainly prepared to listen to and for the service and to engage with a range of different people, because, actually, delivering significant change in a large private sector employer isn’t easy, necessarily, and so there are insights to be gained in the private and the public sectors too. That does not mean we surrender the values and the ethos of the service, but we do need to understand how we deliver the change that is plainly required.