Patient Safety

Part of 1. 1. Questions to the First Minister – in the Senedd at 1:31 pm on 24 October 2017.

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Photo of Carwyn Jones Carwyn Jones Labour 1:31, 24 October 2017

The Member doesn’t fully understand these way the statistics are compiled. First of all, we encourage honesty and openness, and that means we encourage people to report serious incidents. Now, that means, just like the crime statistics, for example, that when more people report serious incidents, then more are recorded. It doesn’t mean that there are actually more serious incidents. That said, of course, we want to make sure those incidents are reported. Nothing should be said or done that will discourage reporting in the future, because we want to make sure that incidents are reported and are out in the open. I can say to the Member that, in 2016-17, the crude hospital mortality rate for BCU hospitals was 1.79 per cent, which is less than the Welsh average of 1.81 per cent. So, yes, it is important that every case is investigated, but it is important that people come forward, that there is an open culture dealing with complaints. And that I believe is what we’re seeing here—more complaints coming forward rather than more cases coming forward.