5. Debate on the Economy, Infrastructure and Skills Committee report: 'Digital Infrastructure in Wales'

Part of the debate – in the Senedd at 3:20 pm on 22 November 2017.

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Photo of Vikki Howells Vikki Howells Labour 3:20, 22 November 2017

As a member of the Economy, Infrastructure and Skills Committee I’d like to place on record how important I thought this report actually was. My thanks to all those who came to give evidence to our inquiry.

Since being elected, one of the thorniest issues I’ve had to deal with in my postbag relates to internet provision to domestic properties. One such example relates to the village of Penderyn in my constituency, and this was a subject before the Petitions Committee just last year. Since then I’ve come across all too frequent examples of seemingly isolated properties falling through gaps in provision, but perhaps what shocked me most of all was the case of the new Coed Dyffryn estate in Cwmbach. The estate was built around four years ago by Persimmon, and ever since residents were caught in a notspot no-man’s land. Residents moving into their new properties found that they had a severely inadequate service, making it almost impossible to work, study or even just shop. One constituent told me how he would have to drive to a local supermarket just to use their Wi-Fi to run his business, and no-one wanted to help. Persimmon blamed BT. BT says it was Persimmon’s fault. The UK Government actually advised residents to crowdfund a solution.

I’m happy to say that my intervention seems to have led to a resolution. Openreach have agreed to invest the capital needed to complete the work to connect the empty cabinet frustratingly close to the new houses. Coed Dyffryn residents should be able to finally benefit from superfast speeds before the end of the year. I would like to place on record my thanks to the then Minister for Skills and Science for her support in closing this case, and put on record how glad I am to see her retain responsibility for digital infrastructure. Her proactive comments in committee last week around enabling AMs to get it right for their constituents are to be welcomed, but what made this example particularly frustrating is that this was not a housing estate in the middle of the wilds. Rather, it was an urbanised area situated between Aberdare and Mountain Ash.

It was against this casework backdrop that I approached the Economy, Infrastructure and Skills Committee inquiry into digital infrastructure in Wales. As the Chair reminded us, despite the peculiar geographic and demographic challenges in Wales, the Welsh Government has succeeded in ensuring that 24 out of every 25 Welsh properties have access to Superfast Cymru. This is a phenomenal achievement, but we cannot forget that twenty-fifth property. The frustration experienced by my constituents was palpable, and this is a common phenomenon among those who lose out.

We need to see bold solutions to fill in the gaps, and I think recommendation 2 is really important from this perspective. This is around providing finance to small operators or even promoting public models of ownership. I found the evidence from the Ger-y-Gors community forum to be particularly inspiring, and an example of when the right community with the right skills could come together to deliver the right solution. I think there are a lot of lessons for us to take from this. It’s good that the Welsh Government has accepted this recommendation in principle, and I look forward to their exploration of funding and ownership models in the context of the successor to Superfast Cymru.

It’s a little over six years since the United Nations declared access to the internet to be a fundamental human right. As the UN notes, in its ability to promote self-expression, the internet is key to a range of human rights and to the progress of society as a whole. Similarly, the Joseph Rowntree Foundation has made the case for the role of digital technologies in tackling poverty. Again, this refers to the ways it can empower the most disadvantaged in society, as well as offering practical solutions out of poverty. Let us not forget the consequences of people needing to apply for universal credit online too. That’s why I think the committee’s recommendation 4 is fundamentally important. Improving digital infrastructure can and must run alongside community empowerment. Part of the frustration felt by the Coed Dyffryn residents was that they believed they were being ignored. We must therefore ensure the hardest-to-reach communities and individuals are now engaged in the process to ensure that potential solutions can be tailored to their needs. But communities must also be at the heart of our approach to issues like planning and physical infrastructure. Sharing masts or siting them in the best place for local residents can provide peace of mind to people in areas like Bryntirion, also in the Cynon Valley. I hope that these needs can be considered as future models for delivery are developed.