Part of 4. Topical Questions – in the Senedd at 3:18 pm on 6 December 2017.
To give a flavour of the scale and pace of change in this industry, about 16 years ago as a Member of Parliament, I remember opening the first cashpoint in Llandysul—I get all the glamourous jobs. Sixteen years ago, I opened the first cashpoint in Llandysul. I took out the first £10 from the first cashpoint in Llandysul. At that stage, there were four high-street banks in Llandysul, 16 years ago. Now there are none whatsoever. The last one is going. It's a market town left with no banking whatsoever. You've got to go 10 miles down to Newcastle Emlyn, at the very least, to get to a bank. That shows the pace of change that's happened in the industry. Technology has taken over. Yes, people are doing online banking, but my particular concern today is that small and medium-sized businesses cannot often access that, and we still have a real need, in rural areas, for cash banking for our businesses and that's not being provided.
Yes, there's an opportunity to strengthen the post office network, and I would very much urge that we use that while that network is still there to a certain extent and put some spine into that. But is it also not the time to start to consider, with your colleagues in Westminster, that banking needs some kind of statutory obligation around it? It is no longer possible to be a member of modern society without access to modern banking accounts—and it's certainly not possible to be a business in that way—and yet, we're in danger of ripping out economic development from parts of our rural areas precisely because of this reason. We don't let it happen for broadband—we ensure that there are statutory reasons why you must provide broadband to parts of rural areas. We must be looking at a statutory obligation for banking, and access to banking, for our businesses, our customers and our citizens in rural areas.