Part of 1. Questions to the First Minister – in the Senedd at 1:36 pm on 12 December 2017.
No, it's not acceptable. Of course, this is a service that is not devolved. There have been some cancelled services on the Cambrian line for various reasons: some are rolling stock shortages, which, when the new franchise starts, is something we want to see end, and there have been repair issues that I understand. But, no, I can understand the deep frustration felt by customers on the rail services, and Arriva Trains Wales have to ensure that they do what they can to avoid cancellations and, if there are cancellations, to put on alternative transport. That's what people would expect and that's the kind of service that we would urge them to provide.