Part of 1. Questions to the First Minister – in the Senedd at 2:21 pm on 16 January 2018.
A constituent from Talwrn contacted me recently, not that he was angry because he didn't have any superfast broadband, but that he's now found out that it has been available for some months and he wasn't aware of it. As it happens, I'm in the same situation, where a neighbour told me that we could access superfast broadband and have been able to do so for a few months.
This is very frustrating for people who have been waiting a long time, and I think it's part of the terrible lack of communication that's existed between Openreach and the public in terms of the roll-out of superfast broadband. So, will the First Minister give a commitment to put pressure again on Openreach to inform people when connections are available? Waiting for the connection can take long enough, and when you find that it has been available but you weren't aware, that's very frustrating indeed.