9. Short Debate: The robots are coming — Wales needs a plan for automation

Part of the debate – in the Senedd at 5:50 pm on 17 January 2018.

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Photo of Lee Waters Lee Waters Labour 5:50, 17 January 2018

Apologies. I am unfamiliar with the rules of these debates, too.

In education, for example, we need to ensure that we’re preparing young people for roles that do not yet exist, and we need to be mindful that many of these changes are coming in the next 10 to 20 years. I don’t know about you, but I still hope to be gainfully employed in my fifties. We must think about training for those already in work, too. In the economy, Ken Skates's new economic strategy recognises the productivity gains that can be made through encouraging the adoption of automation, but we need to be smart in how we apply this new criteria. Inevitably, Government will end up giving financial assistance to firms, which will lead to them cutting some jobs, but when that happens, we must make sure that companies are helping those who are displaced to upskill, to be redeployed rather than made redundant. In finance, the evolution of blockchain technology offers us an opportunity to be totally transparent in how we spend public money. And in rural Wales, we must seize opportunities presented by big data, not only to transform how we farm and produce food, but also to position Wales at the forefront of this emerging precision agriculture industry. In local government, we must follow the example of other cities that have gone smart, trialling real-time-driven services such as smart parking, smart refuse collection and smart lighting.

There are huge opportunities in healthcare to improve patient care and outcomes, from therapeutic robots that can help deal with our loneliness crisis to sensors that can track if people are missing meals or behaviour is becoming more erratic, helping dementia patients remain independent in their own homes for longer; contact lenses capable of measuring glucose levels that can then trigger the injection of insulin via a pain-free patch; and smart hospital machinery that can alert nurses to real-time changes in patients' vital signs, ensuring that changes in condition are picked up immediately, rather than periodically, and leaving nurses to focus on other aspects of patient care.

Actually, if we look at the implantable technologies coming our way, these are just the tip of the iceberg. This is a cross-Government agenda, relevant to every Cabinet Secretary. These innovations will save money and they'll improve the quality of public services. But these are all examples of technologies that are already out of date—and we haven't adopted any of them. Where are we in Wales? We're not even in the foothills of this. The NHS is the biggest purchaser of fax machines. And the two reports issued in the last week—the Wales Audit Office report on informatics, and yesterday's parliamentary review—painfully highlight that we are way behind. The Government needs to be radical here. We not only need new systems, we need new cultures and new leadership to bring about this transformation. As technology evolves, people come, increasingly, to expect to be able to access the services they need where and when they need it. If I can’t see a doctor and Babylon Health is giving me the chance to talk to one online for £25, the chances are I’m going to take it. But if we fail to keep pace with public expectation and private providers step in, it could threaten the very foundations of our public services.

This is a huge challenge for Government, especially since we are fighting on so many other fronts. Local government is almost paralysed by austerity and central Government by Brexit. And it's constraining our ability to respond to a rapidly evolving environment. But, our future generations Act demands that we face up to these long-term challenges. Llywydd, Wales needs a plan. We need a unit in the First Minister's office dedicated to horizon-scanning new developments and rapidly experimenting with new approaches to benefit public service delivery and encourage the growth of new industries in the private sector.

I'll close with a quote from the World Economic Forum—an organisation not known for its alarmist views: 

'The individual, organizational, governmental and societal adjustments are not trivial, and everyone will feel their impact. The speed of various aspects of the transition is hard to predict, but it is not difficult to see that the world will function quite differently 10 to 15 years from now. Being prepared to navigate the transition begins with awareness of the shifts to come, and some understanding of their implications.'

Diolch.