I share the Member's frustration, as he well knows. I've been doing my tour of Wales and I've heard a lot from members of the public who are very frustrated by the scheduling letters that they get. I don't want to indulge in semantics, because it just irritates people, but obviously we don't promise it. We're talking about scheduled works and there are a number of complex engineering reasons why sometimes that doesn't work.

The reason I don't know everybody who was in that schedule and then didn't make the deadline is because I only know the people who have written to me and there may well be others who I'm not aware of. So, I could give you a subsection, but we don't hold the numbers in that way. I'm not trying to get out of it; we just don't hold the numbers in that way. What I will be able to tell you is how many people were in and, therefore, how many people are left. It's the people who are left that we most want to concentrate on. As I said in response to Angela Burns earlier, this isn't about the money, except that obviously we don't want to pay for something we haven't had; this is about using the money to get people connected. 

I completely accept the issue around comms. There were complex reasons for that, which are to do with the fact that we did this on the basis of postcodes, and not all postcodes and people are connected at the same time, and there are complex reasons for that, which I won't go into, but which have led to this really very frustrating position.

When I make the announcements about the next phase, you'll see that we're actually targeting individual premises. We won't have this issue about a pool of people, some of whom get connected and others of whom won't. We'll have a range of responses to that to make sure that we are fairly confident about where we can get, and that we're having good conversations with people where we think that there may be more technical difficulties.