Ambulance Response Times in Powys

Part of 1. Questions to the Cabinet Secretary for Health and Social Services – in the Senedd at 2:16 pm on 14 March 2018.

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Photo of Russell George Russell George Conservative 2:16, 14 March 2018

Cabinet Secretary, can I thank you for your answer? I have to say, since November, I have received a significant increase in concerns reporting worrying delays in the time it takes for an ambulance to arrive following a 999 call. It seems, by the questions being put to you over the last couple of days, that that's increasing as well in terms of Members.

Now, I have to say, there's one incident of a constituent who fell over on the street in Newtown and waited an hour and a half on a cold pavement for the ambulance to arrive. In that time, the constituent's situation seriously deteriorated. I have to say, I wrote to the ambulance trust, and what they said to me was that this was unacceptable. But they also said it was unfortunate and unavoidable, and they went on to say to me that, of the nine emergency vehicles available in the Powys locality, seven were waiting outside hospitals to transfer patients to the care of hospital staff.

Now, this does seem to be an issue that specifically revolves around Wrexham Maelor, unfortunately, as well. I have to say, this weekend I had a further issue raised with me of a Welshpool resident waiting seven hours for an ambulance to arrive. I'm not expecting you to comment on these specific examples, but these are very distressing, of course, for the patient, distressing for those waiting with the patient, and very frustrating for the ambulance and paramedic staff who do a great job in supporting when they arrive there as well.

Can I ask you: I would be grateful if you could provide me with details about what you are doing to prevent the handover times at hospitals causing these delays? I'm sure you will agree that these incidents are unacceptable, and that these incidents are unfortunately increasing.