Investment in Welsh Public Servcies

Part of 1. Questions to the Cabinet Secretary for Finance – in the Senedd at 2:19 pm on 18 April 2018.

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Photo of Mark Drakeford Mark Drakeford Labour 2:19, 18 April 2018

I thank the Member. To make a few points on that score, the Welsh Revenue Authority has now been in existence for between two and three weeks, and the early days were always going to be ones where you would have some anxiety that the move from the existing system to the new one would go smoothly. I think I can report that it has been a successful few weeks. The first registrations for new Welsh taxes happened by 3 April. The feedback from users to date has been very positive, and the investment in digital systems, which was a key point of the Finance Committee, who reminded us during the whole development of the Welsh Revenue Authority that, with an opportunity to create a system from scratch, we ought to make sure that it was fully digital. The digital side of the Welsh Revenue Authority's work has proved to be very successful, both in the way that it interfaces with users of the service and in the way that it is able to use data inside the revenue authority as well.