The Digital Action Plan

Part of 2. Questions to the Leader of the House and Chief Whip (in respect of her policy responsibilities) – in the Senedd at 2:40 pm on 18 April 2018.

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Photo of Llyr Gruffydd Llyr Gruffydd Plaid Cymru 2:40, 18 April 2018

(Translated)

It is fair to say, of course, that there is for more interface between public services and the public happening online, so I think it’s a valid question. I have to say that many of my constituents have had enough of the empty promises that they’ve received in the past from people such as BT Openreach, or Openreach as they are now. Villages like Ysbyty Ifan to all intents and purposes have been misled by a company that clearly is more interested in protecting the interests of its shareholders than in providing services to the communities that it is supposed to serve. And even worse than that, the Welsh Government has given some false promises to constituents, with copies of letters that I’ve seen dating back to November 2015 promising resolutions in this area—one of them from you in a previous role as Minister for Skills and Technology from over two years ago. So, when will these rural communities, such as Ysbyty Ifan, at last be receiving the services that they deserve rather than the empty promises that they’ve had over the last few years?