Part of the debate – in the Senedd at 2:28 pm on 8 May 2018.
Thank you, Cabinet Secretary. I've got two issues. The first one: it was clearly a desperately disappointing day last Thursday as we learnt of the news that nearly 800 jobs are to go at the Virgin Media call centre in Llansamlet in Swansea. The loss of hundreds of jobs is clearly going to have an impact locally. It means a huge uncertain and distressing time for staff and their families. Now, I realise that written statements have been produced, but I would hope that the Welsh Government will now provide as much support as possible to those affected. But the announcement also raises questions about the level of communication between the Welsh Government and major companies such as this, because last year we had a similar announcement with a Tesco call centre moving over 1,000 jobs from Cardiff, with the Welsh Government again seemingly being made aware only when the announcement was made public. Now, given that the call centre sector is a key employer in Swansea, as in other parts of Wales, I would expect the Welsh Government to be fully aware of any difficulties faced by employers or of any planned changes before such public announcements are made. The Virgin Media announcement therefore raises questions about the type of relationship that the Welsh Government has with business and the mechanisms that you have in place to gather intelligence and to formally discuss and resolve any business pressures or planned changes. So, with all of that in mind, I'd be grateful if the Cabinet Secretary would bring forward a statement that we can debate here on the Virgin Media call-centre decision.
And my second issue is on the costs of medical indemnity for GPs. That's the cost of medical insurance that we—all GPs, all doctors—have to have. Before you can practise as a doctor, you have to have insurance to cover any possible costs of litigation, which runs into several thousands of pounds, and for GPs this is paid personally. Full-time GPs pay as much as £6,000 to £8,000 a year, and even as part-time GPs, that cost can be £3,500 or more. And that is paid personally by GPs. Hospital doctors have those costs paid for them. The situation as regards GPs increasingly going part-time, or doing locum work later in their careers, is that they are now weighing up the costs of still paying that medical indemnity insurance with the costs going up, with wanting to do one or two days' work, and finding that doing one or two days' work does not pay for the costs of the medical indemnity. So, I'd be grateful if that situation could be looked at in some detail by the Cabinet Secretary, because we are losing a valuable and experienced sector of the GP workforce through inaction on this point. Diolch yn fawr.