The Ambulance Service

Part of 1. Questions to the First Minister – in the Senedd at 2:04 pm on 15 May 2018.

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Photo of Carwyn Jones Carwyn Jones Labour 2:04, 15 May 2018

I can say, at the request of the Cabinet Secretary, the chief ambulance services commissioner has commenced a clinically led review specifically on the amber category, alongside work that's ongoing at the moment to look at ambulance responsiveness, clinical outcomes and patient experience. There are four things in particular the review will look at: firstly, the current state in respect of extant policy practice and guidance; secondly, the expectations and experiences of the public, staff, and the wider service around ambulance response to amber calls; thirdly, consideration of environmental factors, such as the location of an incident and the age of a patient when determining allocation of a response; and, fourth, the other external or internal factors that may contribute to, or impact on, how the Welsh Ambulance Services NHS Trust responds to amber category calls, and that work is ongoing.