A few weeks ago, I was contacted by a constituent who had seen a news report on tv the night before of waiting times of as much as 18 months for hip operations. But she noted that this didn't mention knee operations, having been informed that see wouldn't get an appointment for two years minimum, but if she wanted, or could afford, to go private she could have it done within six weeks at a cost of £11,000. How do you respond, therefore, to her statement to me, and what will you tell her regarding this statement, 'It seems so unfair that I have to suffer constant pain, loss of sleep and a great deal of trouble just because I can't afford to pay over £11,000 for my first operation'? She's a 75-year-old lady.