One of the issues that was mentioned yesterday in press reports was that the payments made to the new franchisee will depend to some extent on their delivery of service, which sounds good. Now, some of the criteria that were mentioned included cleanliness, quality of service and punctuality, but one of the problems with the privatised rail services that we've had in the last 20 years is that, sometimes, with punctuality the rules can sometimes be avoided by trains being cancelled instead. I wondered whether that issue had been looked at with the awarding of the contract.