It is entirely unacceptable that there have been delays of 12 months before introducing this new service, and this creates problems in terms of inconsistency in information provided to people who require this service, with some being told that there is no service available, whilst, in reality, the clinic in London continues to be available to people from Wales until the new service is up and running. Can you explain why there has been this delay, and will you ensure that accurate information is shared with people who ask for gender identity services in this transitional period?