Clearly, your Cabinet Secretary has failed when it comes to Betsi Cadwaladr university health board. The Welsh Government's record of delivering health services in north Wales speaks for itself. Let me give you some examples, First Minister: 93-year-old Margaret Megan Evans waited on a concrete path for more than three hours after falling and breaking her hip, and then was not seen by an emergency department doctor until almost 11 hours after help was initially summoned; 46-year-old Ester Wood waited five hours in an ambulance before being admitted to hospital, where she then died; 78-year-old Neville Welton passed away following a delay in treatment because of capacity, staffing, administration errors and patient flow problems. First Minister, these are real people. Warnings that lives remain at risk have been issued by the coroner's office following deaths in hospitals, and in the past 12 months, the health board received 294 new claims for either personal injury or clinical or medical negligence. There's clearly a culture of deny, defend and dismiss at the heart of Betsi Cadwaladr health board and your Government. First Minister, when will your Government take responsibility for the catalogue of failures in care at Betsi Cadwaladr university health board since it has been in special measures? Will you now apologise to the people of north Wales for the shambles of a system that your Government has presided over and for the lack of accountability in handling these services?