The Roll-out of Universal Credit in the Cynon Valley

Part of 1. Questions to the First Minister – in the Senedd at 2:25 pm on 20 November 2018.

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Photo of Carwyn Jones Carwyn Jones Labour 2:25, 20 November 2018

I think the problem lies not necessarily in the idea, but in the implementation. And we know that there are design flaws in universal credit—that was highlighted in a recent Citizen's Advice report on the impact of universal credit on single, disabled people. So, for example, the work allowance can only be accessed through the work capability allowance. This means that someone must be assessed as not fit for work to receive targeted in-work support. Well, that's one example of where the system breaks down. It's hugely important that people don't suffer because a system is not working as it should.