Part of 2. Questions to the Counsel General – in the Senedd at 2:22 pm on 28 November 2018.
Thank you, Counsel General. I was very grateful to you for attending the round-table I organised recently with law schools and law firms looking at the impact of automation on the legal sector in Wales. It was clear from the discussion we had there were both opportunities and threats: opportunities for the firm, like we heard from Hoowla, who provide software to manage cases and automate work flow, which could certainly free up resources in firms, but also risks for the 30 or so small law firms in my constituency—the fact you can now get a will online for £19.99 clearly poses a significant problem to their business model.
It was striking from the discussion, I thought, that the level of awareness in the legal sector was quite low, and as Richard Susskind, the author, has pointed out, there is still a degree of denial amongst firms that this change is coming and the impact it will have on them. Therefore, the provision of skills and advice would seem to be crucial to allow law firms to adapt, because if they don't adapt, they will die.