Improvements to Older People's Social Services

1. Questions to the First Minister – in the Senedd on 4 December 2018.

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Photo of David Lloyd David Lloyd Plaid Cymru

(Translated)

1. Will the First Minister make a statement on improvements to older people's social services in Wales? OAQ53040

Photo of Julie James Julie James Labour 1:30, 4 December 2018

Older people with care and support needs deserve to have those needs fully met. That is why we have allocated an additional £10 million this winter to social services to drive service improvement and deliver better outcomes for older people across Wales.

Photo of David Lloyd David Lloyd Plaid Cymru

(Translated)

Thank you very much for that response. Naturally, tackling loneliness and isolation is one of the stated goals of your Government. However, financial cuts made by your Government to local authority budgets mean that councils the length and breadth of Wales are finding it more and more difficult to safeguard front-line services, such as social services for older people. We hear about the closure of day centres, individuals facing higher payments for services, reductions in meals-on-wheels provision, and a reduction in befriending services. When will your warm words as a Government, therefore, on tackling loneliness become firm commitments in the form of funding for our local authorities?   

Photo of Julie James Julie James Labour 1:31, 4 December 2018

The Member makes a very important point. And that is why, next year, local authorities' social care services will receive an additional £50 million—£20 million of that as part of the local government revenue support grant, and the remaining £30 million as a specific grant from the health and social services budget. Specifically, as well, we've looked at digital inclusion issues around older people, and we've announced a £6 million programme specifically to look at healthcare service needs to ensure that we do get better digital skills amongst older people, as there is definitely a role to play for digitally enabled citizenry in that regard. 

Photo of Janet Finch-Saunders Janet Finch-Saunders Conservative 1:32, 4 December 2018

Leader of the house, concerns of recent reports from Betsi Cadwaladr health board that one of the key risks to the delivery of their winter resilience planning is the ability to secure a sufficient number of domiciliary care staff, particularly over the Christmas and new year period, to support the delivery of their own contingency plan are very worrying indeed. Now, we all appreciate the health and social care staff who work tirelessly to care for our nation and those who put their own family life on hold over the festive period to staff our services. However, considering that there are already workforce pressures in these areas, it is likely that the existing workforce will experience even greater pressure, which could have a direct impact on the quality of care people receive and on those delivering the care. Now, it is vital that services are staffed safely to support our vulnerable people at home and to reduce avoidable hospital admissions. What work are you doing, or your Government, exactly, with the Betsi Cadwaladr health board, and our local authorities, to ensure that there is resilience built in these areas to ensure services are safely staffed across the festive period and that we do not see anyone actually falling through the net at this particular time of year?

Photo of Julie James Julie James Labour 1:33, 4 December 2018

As I just said, despite the austerity budget that we've had, in the ninth year of austerity so far, we have been able to put an additional £50 million in—£20 million through the local government revenue support grant, and the remaining £30 million as a specific grant from health and social services—in order to ensure the sort of resilience that the Member discusses. Also, the Cabinet Secretary recently made his statement on winter resilience in this regard, and we do work very hard indeed to make sure that, given the austerity that we've been suffering all this time, we have sufficient resource to put in. That's why we fund health and social care at a higher per capita rate than England does, for example, for exactly the reasons that she outlined. 

Photo of Rhianon Passmore Rhianon Passmore Labour 1:34, 4 December 2018

Leader of the house, last week, the Welsh Government announced an additional £15 million funding to help increase joint working between local authorities and health boards to support adults with care needs in their homes. Leader of the house, what difference will this additional money make to avoiding unnecessary hospital admissions, returning patients back to their homes, and to aid the quality of life for carers throughout Wales?

Photo of Julie James Julie James Labour

The Member is quite right; that's exactly what the additional money is for. Just to give you two examples, in Western Bay, a £5 million investment has supported a range of intermediate care services. So far this year, over 900 hospital admissions have been avoided and 10,000 bed days saved, resulting in over £1 million in cost avoidance. And, in Cwm Taf, for example, over £1.8 million to continue to develop the 'stay well at home' service. As a result of that service, emergency admissions for patients aged 61 and over has significantly reduced. Last year, for example, 13,000 bed days were avoided, which equates to £1.6 million in financial savings. You can see that the investment pays dividends all round, and that's why the Welsh Government is committed to that kind of dual care.