As part of the response to winter pressures, the Red Cross has been going into A&E departments in some Welsh hospitals. They have been of great assistance in two of the three main hospitals in North Wales and have assisted almost 5,500 patients, which represents more than half of the patients that have been assisted in Wales, in Wrexham Maelor and Glan Clwyd hospitals. You may say that the general picture is improving, but I’m going to have to speak from experience here, First Minister. I was referred to A&E in Wrexham Maelor last Monday. I got there at 5 o’clock in the afternoon and I wasn’t seen until five in the morning—12 hours I waited in A&E. [Interruption.] Yes, it does happen regularly, and the picture being portrayed here is one of improvements being made. Perhaps there are improvements on a general level, but my response is that there are some unacceptable experiences that people still have to go through.

We do recognise the work that those such as the Red Cross are doing, but that specific service will come to an end next month. So, may I ask you whether you think that sort of service should continue and that we should rely on the Red Cross in our NHS in Wales? And what impact do you think that bringing that service to a close will have on the services left behind?