I thank Helen Mary Jones for that question. I am aware of the correspondence that Helen Mary Jones had with the Minister about her constituents, and I'm aware of the distressing nature of what happened. I do believe that the financial failure of Allied Healthcare before last Christmas undoubtedly did put huge additional stress on the local health board and on the local authority. And, I think it's important to remember that the regulation put in place under the 2016 Act requires providers to listen to what matters to the individual, which is something that I think came out very strongly in the correspondence that I saw. Also, it emphasises the quality of care, and it was very regrettable when the situation developed as it did with your constituent.

We know that there are huge pressures on domiciliary care and on continuing healthcare, and I think there's no doubt that the Allied Healthcare situation did make that worse. I'm certainly prepared to look at some of the points that she made. I mean, we are already looking at trying to diversify the whole sector, because the strain of having this total dependence on private care provision is not healthy. We need the private care provision and there's some excellent provision there, but we also need, as I said in response to the questions from Janet Finch-Saunders earlier, some other models of care so that we're not dependent on one area—for example, developing social value businesses and co-operatives, and also encouraging local authorities to take more provision back in-house. So, we're already doing that because it is part of our workstream, and I think this has all highlighted that. And I think the effects that it's had on the district nursing service and the effects it's had on individuals and how many they are is something we could look at as part of the wider inquiries that we're looking into about how the social care system is going to develop.

So, again, I'm really sorry for the experience that her constituents had, and we do want to try to avoid that happening. But I think it is also important to say that when Allied Healthcare did collapse, Carmarthenshire and Pembrokeshire did move quickly to take their homes in-house, which is obviously a good move forward. But, with the continuing healthcare situations, I know that has been more difficult.