The North Wales Speech and Language Therapy Service

Part of 2. Questions to the Minister for Health and Social Services – in the Senedd at 3:02 pm on 5 June 2019.

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Photo of Rhun ap Iorwerth Rhun ap Iorwerth Plaid Cymru 3:02, 5 June 2019

Diolch. I've been, since 2017, in touch with a constituent, a former therapist, who was among staff who decided to blow the whistle on concerns they had relating to Betsi Cadwaladr's speech and language therapy department. The concern is two fold: firstly, a clinical governance issue, with real concerns about workload pressures, negative workplace culture, dilution of services and a risk to both staff and service users, they believe. But there is also a deep feeling that, in their own words, the whistleblowing process in Betsi Cadwaladr University Health Board is broken.

Now, we know that children who don't get the help they need with their communication can experience lifelong impacts—education, employment, mental health, well-being and so on. I've dealt with a number of cases where children have had prolonged waits for therapy, or have experienced unsuitable therapy—one case identifying a prolonged wait for therapy in Welsh, for example. I'm pleased that we are finally at a stage where an external, independent investigation has been completed. 

Now, whilst it's clear to me that there needs to be a review of the whistleblowing process, based on my constituent's experience, will the Minister agree with me that, in the interests of transparency, the independent report, which I'm told won't include any recommendations as such, is made readily available to my constituent and others with similar concerns, and that opportunities are then given to those who have raised concerns to work with the health board to discuss their needs and how to improve services?