Part of 2. Questions to the Minister for Housing and Local Government – in the Senedd at 2:50 pm on 19 June 2019.
I don't accept there are inordinately long waits. Actually, over the last two Assembly terms, it's improved out of all measure. I don't know if I speak only for my surrounding AMs, but we've had this discussion. Certainly, when I started as an Assembly Member, I had a fairly large postbag full of people waiting for adaptations. I certainly don't have that now because the service has improved out of all measure. So, I don't think waiting is the issue.
There are some quality issues that Angela Burns highlighted, and there are some issues around at what level you get the support. I think there are some issues about, if you're an older person living in your home and you have a couple of steps going down to your garden, how you would know how to get hold of that assistance. We're very keen to make sure that we have the right information out there, that people know how to access the assistance, and they have a relatively simple and user-friendly way of getting hold of it. But I don't accept that there are long delays. That's not what the evidence is showing us.
We have invested just short of £3.5 million into core funding for care and repair agencies to support this work, with a view to making sure that we are not having long waits. Long waits are in no-one's interests, as I said in response to Rhun ap Iorwerth. These are both preventative in the sense that they keep people out of expensive secondary and tertiary services, and ameliorative in that they get people back out of those services as fast as possible. So, in terms of value for money, it's an absolute no-brainer to spend the money on this rather than on the more expensive acute services. But if the Member has any specific examples of long delays, again, I'd be very grateful to hear specifics from her, because that's not our general experience.