I'm going to start by saying that I absolutely agree with the Member with regard to the importance of the discretionary assistance fund, whether that be through individual assistance payments or emergency assistance payments. And I actually visited the Wrexham centre where it's facilitated not too long ago, and I sat and heard first-hand some of the distressing calls that are made by people who are really very vulnerable and struggling to make ends meet.

Like you say, an evaluation was undertaken and published in 2015, which made a number of recommendations for improvement, including making use of the DAF partner network to help support clients to apply successfully. They have all been implemented. A further survey was also carried out in 2016, but, in addition to this, an audit was carried out by Welsh Government in August 2017, which made a number of recommendations for improvement, which included things like simplifying the application process to assist vulnerable clients, making online applications for emergency support funding, without them needing to have that partner support that was needed beforehand, and I'm pleased that these have all been actioned.