Well, Llywydd, I look to each health board to be open and transparent when they respond to complaints. Sometimes things are complicated. I'm not familiar with the detail of the case that Llyr Gruffydd is alluding to this afternoon. Sometimes there are things that we are unaware of, and it's only those who deal with the details are familiar enough with what has happened and who can therefore come to conclusions. As the Member has said, the Minister has written to him already about this case, and if there is more to be said, I'm certain that another response will be on its way following his question this afternoon.