Questions Without Notice from Party Spokespeople

Part of 2. Questions to the Minister for Health and Social Services – in the Senedd at 2:40 pm on 3 July 2019.

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Photo of Vaughan Gething Vaughan Gething Labour 2:40, 3 July 2019

Cwm Taf Morgannwg, as the new health board, is now responsible for the operation of the health service within Bridgend, and I expect to see phased improvement across every part of our service and not just the Cwm Taf Morgannwg area. Again, if we look at the regular experience of people within our healthcare system, they are seen promptly and compassionately. I was reflecting on a number of events today about where healthcare goes wrong, it has a huge impact on people's lives, both the experience of healthcare and when technically the healthcare goes wrong as well. But also, our healthcare system is a high-quality system and it's part of the reason why, when it doesn't go right, it's thrown into such sharp relief. If the Member wants to write to me, or indeed directly to the health board, to have an investigation into the individual circumstances, I'd be happy to look at it. But I'm of course interested in how we improve the whole system to make sure that fewer and fewer people have the experience that she described and more and more people have the standard experience of high-quality, timely and compassionate care.