Part of 2. Questions to the Minister for Health and Social Services – in the Senedd at 2:26 pm on 3 July 2019.
There's a risk in every interaction with the healthcare profession where advice is given, and it's either written down or not written down in terms of how the person is able to or chooses to use that information and that advice. Part of the point about the roll-out of Choose Pharmacy is that it allows pharmacists as regulated healthcare professionals themselves to make entries onto the GP record. We see that already with the common ailments service that's been rolled out. I'm always interested in hearing more specific examples of what's gone on, if it's individual practice or if it tells us something at a system level. So if the Member wants to write to me with the detail of the incident, then I can consider that with officials and with the health board, whether it is indeed an individual matter to be taken up or if it does tell us something that we need to address at a system level.