Royal Mail's Five-year Strategy

Part of 2. Questions to the Minister for Housing and Local Government – in the Senedd at 2:21 pm on 17 July 2019.

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Photo of Hannah Blythyn Hannah Blythyn Labour 2:21, 17 July 2019

Clearly, Royal Mail services find themselves under pressure because of what has happened in the recent past in terms of privatisation. But, as I've already said to the Member previously, we place great emphasis on retaining the universal service obligation. We know the value that brings to our communities, particularly rural communities across Wales. And that is something that I will certainly be raising in my meetings with both the Royal Mail and the relevant trade unions. I know, in terms of the proposals, there are some positive proposals to make it easier for customers to post parcels, with the introduction of parcel post boxes, and to be able to return them. I think that in particular may help customers in more rural areas. But, absolutely, on our agenda is actually the retention and the value of the universal service obligation and the role that the posties play in our communities across the country.