Well, Deputy Minister, thank you for that response, but I have to tell you, here and now, that I do not share your confidence in them currently. According to strategic priority 2, in CIW's strategic plan 2017-20, the organisation is striving to be a great place to work. However, there are serious allegations of bullying and harassment within the organisation, and intense pressure on the inspectors themselves. In fact, I know of an inspector who raised concerns, triggering a so-called investigation. And this is how the senior manager responsible for the investigation responded:

'It has been concluded that, as your grievance focused on the breakdown in relationships between your line manager and senior manager, and as you took the decision to resign from your position as an adult inspector in CIW, that these professional relationships will no longer be present, as you are no longer an employee of CIW and Welsh Government'— so, you can see the very close-knit comment there, about CIW and Welsh Government—

'therefore, it has been considered that it serves no useful purpose to continue this investigation.'

So, it is alarming that the investigation was abandoned just because the person concerned resigned from CIW. And, technically, being as they themselves—the senior manager—said 'CIW and Welsh Government', technically the buck stops somewhere with Welsh Government. So, I ask you, Deputy Minister, will you commit to undertake an independent investigation into staff treatment, the intense pressures that are burdening them, and also how they actually go about carrying out investigations when somebody has actually been a whistleblower, and brought to their attention concerns about the lack of correct procedure in the carrying out of inspections within a care home establishment?