Part of 3. Topical Questions – in the Senedd at 3:13 pm on 25 September 2019.
Can I thank Bethan Jenkins for her questions and the concerns that she's expressed, not just for those affected who've been travelling with Thomas Cook, but also for employees at the company? I'd like to put on record my thanks to the kind woman from Gilfach who helped to raise money for people who are facing unemployment. I thought that was a selfless act, and the response from other passengers on board, I think, was quite incredible.
Can I also put on record my thanks to the Civil Aviation Authority and the Foreign and Commonwealth Office? When Operation Matterhorn commenced, a Herculean effort began to bring 150,000 people back to the United Kingdom and UK Government Ministers and I were clear that this would not be an easy task, but the way in particular that the Civil Aviation Authority have conducted themselves and have managed this situation is incredible, and I'm sure that many people who have been brought home as a result of their efforts will join me in thanking them—likewise the FCO, who are on the ground in so many countries doing an incredible job in providing support to British citizens.
I'm going to take up a unique case that Bethan Jenkins has identified, but one that does concern me, and that is the decision by a passenger with a disability to pay for their own flight home. Something that the Secretary of State for Transport and I were concerned to check on before Operation Matterhorn commenced was that there would be provision available for people who are disabled, and that would be prioritised: not just provision to get to a plane—an alternative service and onto that plane—but also onward transport when they returned home. We were given assurance that transport for disabled people would be provided as a priority. If the Member can provide me with information about the particular constituent, I will, of course, take up that matter with UK Government and with the Civil Aviation Authority.
I’m afraid to say that a significant number of people will be affected by the demise of Thomas Cook. We estimate that 179.5 full-time equivalents will be affected in Wales alone through the shops closing, and an additional 45 members of staff at Cardiff Airport. The Working Wales programme will be available to them as part of that. ReAct, a tried-and-tested intervention, will be available to them. We have regional response teams across Wales ready to assist anybody who is affected by the collapse of Thomas Cook, and I would urge any Members who are approached by businesses that are affected as well by the collapse of the company to direct them to the Business Wales hotline for assistance.
I think Bethan Jenkins makes a very important point that in many of our communities—and I was looking through the list of where some of the Thomas Cooks are located—many of them will be severely impacted by the closure of those shops. In many of the high streets that I can identify before me, there are very few such services, and to have another shop close in some of those places will, of course, be pretty devastating, which is why I and the Deputy Minister for Housing and Local Government are keen to progress a 'town centre first' initiative that would see the public sector, and indeed the private sector, prioritise investment within town centres to stimulate a greater degree the economic resilience within them. This won’t be an easy task, but it is one that we must embark on.
And just one final point as well, and that regards the action of the CEOs. I’m pleased to note that the Secretary of State for Business, Energy and Industrial Strategy has initiated an inquiry into corporate actions, and I think it would only be right and proper to await the outcome of that before commenting on it.