The concessionary pass, of course, is something that everyone appreciates and treasures. People look forward, I think, to reaching 60 years of age—[Interruption.] There's a problem. No, it’s okay. Is it working? It should be working. We’re okay. So, I was just saying that the concessionary pass on the bus is something that people treasure, and people very much look forward to reaching 60 years of age and receiving that pass. I’m still young, but I’m already looking forward to the way that I see many people benefitting from using these passes. So, it’s not something to be taken lightly, of course, with regards to increasing the age of eligibility.

I recognise that this isn’t something that will happen in one go—it will happen over a period of time. But, despite that, there are questions that are important to ask with regard to the effect of this. We’ve heard reference to some of these already, and I’d like to have an assurance from the Minister with regard to the kinds of measurements that will be taken to try to forecast the costs that could arise as a result of raising the age of eligibility. The costs could be environmental if people choose not to use the bus and use their own cars. That’s something that has been of great benefit in having these concessionary passes, that more people have chosen to use mass transport systems. I’d like to also hear about the kinds of measures that are going to be taken of the social costs as well of people choosing not to go out from their homes. I was speaking last night, as it happens, with one person who was vulnerable—very vulnerable—who was returning to their home after a day on the bus around Anglesey, and they’d had great pleasure in doing that. So, I’d like an assurance on those particular points as well.

On the issue of providing the new passes, the difficulties with the online system did cause a great deal of concern to many of my constituents. It’s important to look forward and not back, but what kind of stress test was made with the system, considering how many people were being asked to renew their passes? We heard one Minister—the finance Minister, I believe—saying a few weeks back, ‘Oh, they have plenty of time; they have until the end of December’. That’s not how people work. I’ve come across I don’t know how many people in my office who want to sort this out today, because they’re concerned that they’re going to lose their passes, and I’ve seen the pain in their eyes. That’s why I’ve been in my office with my staff providing a service to people, making the application on their behalf, and there are scores of people who’ve been coming into my office, and it’s been great to be able to assist them.

So, I would want certainty that everything is being done to engage with people as soon as possible to ensure that they can renew their passes, and also certainty that when the final day of December nears, the work increases to ensure that people have received the new passes. Because I know about the concern in local authorities. Your figures from the statement say that 47 per cent of every bus journey is now made by people with a concessionary pass. In losing those journeys, that’s a loss of income to local government at a time when they can't afford to lose that income. So, I would like certainty that things will intensify in terms of the efforts to ensure that everyone receives their new pass as the final day of December approaches.