Part of 1. Questions to the First Minister – in the Senedd at 1:49 pm on 22 October 2019.
First Minister, we all want to get to our destination quicker and in greater comfort, and promises made to Welsh train travellers in this regard should be promises kept. Transport for Wales said that outdated Pacer trains would be taken out of service by the end of this year, but we now know, as you confirmed last week, this commitment will not be met. Pacers will also remain in service on the busiest routes in northern England next year, despite an identical commitment to phase them out there. The Labour leaders of greater Manchester, Sheffield city region and Leeds have accused the train operator there of treating passengers like second-class citizens. In Wales, passengers are compensated for delays of 15 minutes or more; will Transport for Wales compensate travellers, in the same way that Labour is calling for in England, for new trains that will be delayed by months?