7. Statement by the Minister for Economy and Transport: The Proposed Future Delivery Model for the Business Wales Service

Part of the debate – in the Senedd at 4:40 pm on 12 November 2019.

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Photo of Ken Skates Ken Skates Labour 4:40, 12 November 2019

I think Rhun ap Iorwerth makes a number of really important points today and raises vitally important questions about the delivery model moving forward, but can I thank him, first of all, for kindly recognising the professionalism of staff who are delivering Business Wales services? I recognise the huge contribution that they make, often in very demanding circumstances, and capacity and capability is absolutely vital—it's one of the two pillars underpinning the new delivery model, and it will be equally important to Business Wales itself.

Now, I do strongly believe that closer working with our regional teams across Wales will assist in enhancing capacity and capability within the business support service sector, but so too will closer working with high-street banks and the development bank and, as I mentioned to Russell George, Careers Wales. It's important that all work together and collaborate so as to ensure that all of our investments, all of our support services, are tightly focused, and that no matter what sort of service you are requesting, what sort of support you are in need of, the system itself is very clear, there are no wires exposed, you don't need to navigate your way around it—you just have a one-stop shop to go to, and all of the capacity and capability that is required is within that broad array of organisations behind that front door.

In terms of sustainable growth, I should just say, Dirprwy Lywydd, that Social Business Wales and the Wales Co-operative Centre also play an important role in driving sustainable economic growth in Wales, and their mutual roles will be incredibly important moving forward, as they help to drive growth in the number of community-owned businesses.

And in terms of rooting businesses in Wales, we should not forget the vitally important role of the development bank, especially in supporting middle-sized firms. Members may not be aware of the full extent of the work that is currently taking place by both Business Wales and the Development Bank of Wales, but I would be happy to write to Members, because since Economic Intelligence Wales was launched in 2018, Business Wales and the Development Bank of Wales have been working together to look at the missing middle in Wales and how we can answer those points that Rhun ap Iorwerth made in his contribution.

Already, Economic Intelligence Wales and the Development Bank of Wales have undertaken some quantitative research to analyse medium-sized firms in Wales. Initial findings were available back in September, and the final report is to be published imminently. But there will be another phase to their work, and that other phase will be qualitative research undertaken by Business Wales to identify the type of support that is needed, and I will present that to Members in the spring of 2020.

Rhun ap Iorwerth also pointed to the quite stunning figures concerning the number of micro and small businesses in Wales. But, equally, medium-sized firms play a vitally important part in the overall contribution of revenue to Wales and also in terms of employment figures. And already, the Development Bank of Wales is supporting specifically medium-sized enterprises that wish to remain in Wales with management succession funding, which is vitally important in helping to prevent the sale of businesses that might end up being divested or relocated outside of Wales. There is a £25 million Wales management succession fund already available, and this hugely ambitious programme of maintaining and rooting more businesses in Wales is just one of the strands of our work in identifying how we can support and grow a current missing middle within Wales.