Part of the debate – in the Senedd at 5:07 pm on 20 November 2019.
There's no doubt that people are frustrated by the state of the rail network and, in many cases, as frustrated as they were under Arriva. But there's also no doubting the fact that the Government is going to deliver a radically reformed transport service in the next three years. I don’t think there's any dispute about that, and that's clearly what the Minister intends and what will be delivered. However, I would recognise, in the last six weeks alone, I've been contacted on three separate occasions about cancellations, overcrowding and the associated health and safety issues, about more overcrowding, leaking carriages, and the price of season tickets, and about more cancellations and delays. So, there has been an array of complaints that have taken place over the past six weeks that have been unacceptable to rail users, and I think that's absolutely the case.
I think, perhaps, the problem we've got is that when Transport for Wales took over the rail service, some of the language used by the Minister perhaps was a little bit overselling what was likely to happen immediately. So, for example, when the Minister was questioned in the Chamber, he talked about unwrapping the presents, and he made much of the fact that the committee report said that the Minister had heroic ambition. And I think he does have heroic ambition, and I think he will deliver it, but I think what we didn’t do and what the Government didn't do was explain that the transformation would not be overnight, and I think there was a degree of expectation that was a little high with what could be delivered. I think that's a fair analysis of what's happened.
What I don’t think is a fair analysis of what has happened is some of the things that both Rhun ap Iorwerth and Russell George have said, particularly as the information that I've had from Transport for Wales today—and this is quoting Transport for Wales—says,
'We expect to have the written approval regarding the derogation before the end of November.'
This is what I've been told directly by Transport for Wales. If that's the case, then it entirely undermines the spirit of the motion.