So it is, Llywydd, that, while there are areas of good practice across the justice system, there are significant failings that need to be addressed. We cannot get away from the first paragraph of the report and its conclusion that Welsh citizens are not currently well served by the justice system. It is too often remote, unfeeling, inflexible and confusing. It can also be ruinously expensive. To many people in Wales today, the justice system as a protection when they need it is theoretical rather than real.