5. Statement by the Deputy Minister for Health and Social Services: The Loneliness and Isolation Strategy

Part of the debate – in the Senedd at 4:38 pm on 11 February 2020.

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Photo of Julie Morgan Julie Morgan Labour 4:38, 11 February 2020

I thank Caroline Jones for her contribution, and recognise that we were on the health committee together, along with Rhun ap Iorwerth, and the Chair is now here as well—and did that very outstanding report, I think, about loneliness and isolation, particularly in relation to older people. So, Caroline Jones recognises the health risks, and she says that there are many reasons why people suffer from loneliness and isolation. But I think it's important to remember that there are trigger points when it is much more likely that people will suffer in that way, such as retirement—retirement does cause isolation and loneliness—and bereavement. And there are many trigger points, which I think it is possible for us to become more aware of, which means that we will be able to tackle those issues better.

One of the things that we are very keen to do is to try to get rid of the stigma of loneliness and isolation, making it possible for people to be able to say, 'I'm lonely', without it seeming like it's something to be ashamed of. So, I think that is one of the things—as much as we can talk about loneliness and isolation. And we're using Public Health Wales, who are having a conversation about well-being, to see what we can find out about what the public is thinking and saying about these things in order to raise awareness. 

And then, of course, I have met with most of my ministerial colleagues to discuss how we can tackle these issues. Because, again, I've got to reiterate that this is a cross-Government approach, and it's certainly not something the Government alone can do—this is a whole-societal issue, so what Government can do is to try to lead the way and raise awareness, but we can't solve it. So, that's very important, I think, to remember.

The issue about the closure of local facilities has come up earlier on in this debate, and obviously it is a huge loss for many people who may have made the focus of their lives in a local community centre or a local library. But as I said, we are helping to fund the creation of hubs, which certainly is happening in Cardiff, where libraries are converting to hubs, and where there are places for people to come and get information and to mix and to have gardening classes and a whole range of things. I think that's the sort of thing we've got to really develop.

In terms of digital exclusion, yes, we are working to help people become more digitally included, and one of the inter-generational projects we've had, which is so important, is where young people go and help older people to be able to use digital means to keep in contact with their families, and to Skype their families who may live on the other side of the world. I think it's very important that we do that, but always bearing in mind, as she said, that there are some people who need other, more traditional means of having contact.

She mentions the importance of the voluntary groups—hen sheds, men's sheds, all the ones we know are doing such huge work in order to keep people connected and to keep people joined. Obviously, they are a key part of our strategy as we go forward, as indeed they are a key part of the Government's strategy. And, again, community infrastructure and good public transport links we know is one of the absolute key issues that we'll be addressing.