Thank you very much, Deputy Presiding Officer, and I welcome the opportunity provided by today's very important debate to highlight how the Welsh Government is working across departments to try to ensure everyone can access the support they need, regardless of whether they use the internet. We recognise that more services, as Rhun said in introducing the debate, including vital public services, are moving online and that digitally excluded people are at risk of being left behind in society. As Mike Hedges said, not everyone has a smartphone and, of course, as has also been said, some people do like talking to people. People who do not use digital technology can miss out on vital services, job opportunities and improvements to their health. To be a fair Wales, as Janet Finch-Saunders said in her speech, we must ensure equality of access to public services for all. 

Older people do account for the largest demographic of people who are not online. However, there are other groups in society as well who've also been mentioned here today: disabled people were mentioned; David Rowlands mentioned homeless people. But, certainly, older people are the largest group. Twenty-two per cent of those aged over 50 and—a figure that's already been used—51 per cent of those aged over 75 are digitally excluded.

Following Cabinet's agreement last week, we will be launching a public consultation on our strategy for an ageing society in early spring. I think that many of the issues and many of the proposals that have come up in this debate today could be taken forward by that strategy for an ageing society. This strategy is Welsh Government's response to the wider implications of demographic change for future generations in Wales, but also for today's oldest people. The success of this strategy will rely on cross-Governmental action on a range of pressing issues, which will of course include digital inclusion.

Our vision is an age-friendly Wales that supports people of all ages to live and age well; a Wales where individuals can take responsibility for their own health and well-being, while feeling confident that support will be available and easily accessible if needed. We're already taking steps to achieve this vision. For example, the Welsh Government has made £8 million of grant funding available to the single advice fund this year. Funded services will reach deep into communities to engage with households that tend not to use traditional advice services. The services will also be delivered from venues at the heart of local communities, such as GP practices, so people will be able, through that money for advice services, to have face-to-face advice.

I'm very pleased that today's motion mentions the work of Transport for Wales to offer alternatives to online services for people renewing their bus passes. Although applicants are encouraged to use the online portal, as it is easier and faster, as many people have said here today, paper applications, as I think Mike Hedges said, are also available, and face-to-face support is also available. It's been reported that over 25,000 paper applications have been received. However, I am aware that many people did believe that they had to do it only online, and I certainly had a lot of people coming to my advice surgeries where we, as well as many others in this room, did help them to fill in the online applications. [Interruption.]