In order to ensure the citizen voice body is an effective replacement for the community health councils, we must ensure it has effectively trained staff. As you're only as good as your training, it is vitally important that we place a duty upon the new body to fully equip and train all its staff and volunteers to prepare them for the conduct of duties. If we are to have strong advocates, we must ensure we provide them with the necessary skills to step into the role before them, to represent the most vulnerable often in society.